Important Information
Policies
To help make your stay at ZEN Rooms Studio 18 Ortigas in Manila as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies at ZEN Rooms Studio 18 Ortigas Manila are structured for clarity and quick stays.
Policies at ZEN Rooms Studio 18 Ortigas Manila are designed to keep the stay straightforward, aligning with the property’s practical room setup and essential amenities. The guidelines focus on clarity—covering check-in procedures, cancellations, and general conduct—so guests can move through their stay without unnecessary complications. These policies reflect the hotel’s emphasis on efficiency rather than formality.
- Check-In and Check-Out
Check-in typically begins in the afternoon, while check-out is scheduled around midday.
- Identification Requirements
Guests are expected to present a valid government-issued ID at check-in.
- Cancellation Policy
Cancellation terms vary depending on the booking type.
- Smoking Rules
Smoking is restricted to designated areas.
- Pet Policy
Pets are generally not allowed within the property.